Problem uploading images

  • Resolved baravaro

    (@baravaro)


    8 years, 9 months ago

    Hello,

    I have a website, and I’m trying to upload images, but it shown an error. I wrote to the theme support and this was their replay:

    We have tested on your site and found that Wordfence Security is blocking the user to upload the images on your site.

    As we have tested it after deactivating the plugin the upload image is working fine.

    So, I request you to consult the Wordfence Security plugin support for this issue or deactivate the plugin on your site.

    I hope it helps. Please, let me know If I may be of further assistance.

    Could you help me with this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • wfalaa

    (@wfalaa)

    8 years, 9 months ago

    Hello,
    Please let me know the error message you got?

    Also, try switching the firewall to “Learning Mode” and re-check this issue.

    Let me know how it goes,
    Thanks

    Thread Starter baravaro

    (@baravaro)

    8 years, 9 months ago

    HOw can I switch the learning mode? And how I can upload an screenshoot to show you the error?

    Thread Starter baravaro

    (@baravaro)

    8 years, 9 months ago

    ok, I did what you suggested and it seems is working. THanks for your help!

    wfalaa

    (@wfalaa)

    8 years, 9 months ago

    I’m glad you managed to get it working, just as a reference, Firewall Learning Mode can be selected from (Wordfence > Firewall > Firewall Status), after getting this action whitelisted, you can revert it back to “Enabled and Protecting”.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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