• Resolved booerny

    (@booerny)


    Hi,

    i am currently testing the plugin and it is not working properly. I use the Avada Theme (almost standard).

    My product has the following variations:

    – Color
    – Size
    – Color 2 (different Variant Names then in “Color”)

    There are 64 combinations in total. I created galleries for the variant “color”. As long as I only have 7 galleries everything works perfectly. As soon as I put on the 8th, no more pictures will be displayed on the product page.

    If I go back to the SVI Gallery the following happened:
    Gallery 8 is no longer called color 8, but is now called size 1.

    As soon as I delete the gallery 8, everything works again.

    I have already tried the following to solve the problem.

    – Plugin reinstalled.
    – Product duplicated and galleries deleted / recreated
    – New product created

    The problem always stays the same.

    The following is displayed in the SVI gallery:

    array
    (
        [30cm, height27cm] => 30cm, height27cm
        [40cm, height35cm] => 40cm, height 35cm
        [birch-tree] => birch-nature
        [cognac] => cognac
        [taupe] => taupe
        [black] => black
        [�white] => white
        [Ice blue] => ice blue
        [�apfelgr�n] => apple green
        [�corall red] => coral red
        [black (textile)] => black (textile)
        [�weiss (textile)] => white (textile)
        [gray (textile)] => gray (textile)
        [� brown (textile)] => brown (textile)
    )

    Did the problem ever happen to someone?

    Thank you!

    Bernhard

    • This topic was modified 6 years, 8 months ago by booerny.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author RosendoLabs

    (@drosendo)

    Hi,

    The Avada is not the issue and neither is the number of galleries.

    If you dont mind contact me via my site @ smart-variations.com and open a ticket. Provide the credentials and I will have a look at it to determine what maybe wrong.

    cheers,
    David

    Plugin Author RosendoLabs

    (@drosendo)

    Issue solved.

    Related with the use of Custom attributes with special characters. Will release a better approach for this kind of words.
    Solution: uso global attributes.

    Cheers,
    David

Viewing 2 replies - 1 through 2 (of 2 total)

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