Problem With A Path

Hello,

I have problem with the root directory of my hosting and duplicator can’t see the html folder (root folder) since permissions are not set correctly !

Now at the beginning, when I install duplicator I was receiving the following error message:

Fail [D:/Hosting/11910854/html/]
Fail [D:/Hosting/11910854/html/wp-snapshots]
Fail [D:/Hosting/11910854/html/wp-snapshots/tmp]

I change WPPATH & SSDIR_PATH in the define.php file to this

define('DUPLICATOR_WPROOTPATH', "D:/Hosting/11910854/html/");
define("DUPLICATOR_SSDIR_PATH", "D:/Hosting/11910854/html/wp-snapshots");

I create folders wp-snapshots & tmp and give the correct permissions numbers… So now wp-snapshots & tmp passing the test but the root folder (html) not ! I can’t see the root folder of in my ftp account (that’s because the hosting company it’s so awesome :-/ ) So with other words I can’t change the permission in html, also I try to connect via SSH to see if it’s possible to make the changes from there :p :p I was thinking wrong ! no ssh available for the account…

if someone knows a good solution let me know!

If I don’t find a solution ! I will probably move the wordpress site manually 🙁 and hopefully I will not lose any data!

Thank you guys!!

https://ww.wp.xz.cn/plugins/duplicator/