• fabsalsa

    (@fabsalsa)


    Dear support,

    I am having some issue with using the plug in. I normally use the green icon under the visual screen of a post to add a gallery. It worked fine 3 weeks ago but it is not longer working.

    I can add the gallery to the post but after I click on publish I am sent to a page, within my website, saying

    That page can’t be found.
    It looks like nothing was found at this location. Maybe try one of the links below or a search?

    Any help? I did not change anything in my site except for typical plg in updates and the latest version of Wordppress.

    My site is bailalma.com and when everything worked fine a typically photo gallery is http://bailalma.com/sensacion-cubana-april-12-2015/

    Greetings

    Fabrizio

    https://ww.wp.xz.cn/plugins/nextgen-gallery/

Viewing 12 replies - 1 through 12 (of 12 total)
  • aelkhouly

    (@aelkhouly)

    Yeah i am having the same problem exactly. Everything was working fine. but now when i click on the Green Button to add an album or gallery, i get an empty windows and it seems that it is searching for something or loading something, but nothing happens.

    manojkhyalia

    (@manojkhyalia)

    I am having same issue, after inserting gallery in post and click on publish button it redirect me on home page, please guide if anyone have resolve it.

    aelkhouly

    (@aelkhouly)

    what version of wordpress do you use @fabsalsa

    Plugin Contributor photocrati

    (@photocrati)

    @aelkhouly & @manojkhyalia – Please start your own topic so we can try to help you with your specific issue on your specific site.

    See http://codex.ww.wp.xz.cn/Forum_Welcome#Where_To_Post

    Thanks!

    – Cais.

    Plugin Contributor photocrati

    (@photocrati)

    @fabsalsa – Have you tried following the steps outlined in this article: http://codex.ww.wp.xz.cn/Managing_Plugins#Troubleshooting

    Thanks!

    – Cais.

    Thread Starter fabsalsa

    (@fabsalsa)

    I am using WordPress 4.2.2

    Thread Starter fabsalsa

    (@fabsalsa)

    No I did not try the typical troubleshooting because I have 20 active plug ins and it all worked fine 3 weeks ago!!! I see that some others have the same problem, anything from your side (plug in owner)?

    Thread Starter fabsalsa

    (@fabsalsa)

    FYI I deactivated already 8 plug ins out of the 20 active but no luck!

    Thread Starter fabsalsa

    (@fabsalsa)

    I basically disabled (and re-enabled)nearly all my plug ins, including NextGEN Gallery by Photocrati, but still the same issue. Kindly try to help out from your end. Thanks!

    Plugin Contributor photocrati

    (@photocrati)

    @fabsalsa – Please update to the latest release of NextGEN Gallery and let us know if this issue persists.

    Thanks!

    – Cais.

    Thread Starter fabsalsa

    (@fabsalsa)

    Hello Cais,

    Sorry but even after updating the problem is still there..

    Plugin Contributor photocrati

    (@photocrati)

    @fabsalsa – You may still need to ensure things work correctly at a base line of a default WordPress Twenty series theme and only NextGEN Gallery active … please let us know if this helps to sort things out.

    – Cais.

Viewing 12 replies - 1 through 12 (of 12 total)

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