Problem with Advanced Tabs and Loop Carousels

  • Resolved boybawang

    (@boybawang)


    4 months ago

    Hello –

    I went through the recommended steps (disabling plugins), but am still having problems.

    We’re having problems when we use Advanced Tabs to add templates containing Loop Carousels. We have an Advanced Tabs element which contains two tabs. Each tab is calling a template that has a loop carousel. The problem is with the contents in the tab that isn’t the default tab. When I hover over the cards on the carousel, nothing happens unless I click the pagination arrow to advance. At that point, when I hover over the cards, I can see the hover effect as expected. If you swap which tab is the default tab, you’ll see the same problem on the tab that is not the default.

    System Info:
    https://pastebin.com/MYxsDP4C
    Password: YWrQ6v1NGV

    Site Health:
    https://pastebin.com/H8p6jeF9
    Password: tfb9K96bGX

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    4 months ago

    Hi @boybawang,

    Hope you are doing well. I’ve checked the issue on my end and was able to reproduce the issue. I’ve already forwarded this to our Dev Team, and they’re actively working on it. We’ll make sure this is addressed properly, and once the fix is ready, we’ll share an update with you right away.

    Thanks for your patience and understanding.

    Thread Starter boybawang

    (@boybawang)

    3 months, 4 weeks ago

    Hello @arrasel403 – I am doing well and hope you are too. Thanks so much for the update! Do you know if this will be fixed in the next release?

    Plugin Support AR Rasel

    (@arrasel403)

    3 months, 3 weeks ago

    Hi @boybawang ,

    I’m glad to hear you’re doing well too.

    We’re actively working on this issue at the moment. While I can’t confirm an exact release timeline yet, please rest assured that we’re making every effort to resolve it as soon as possible. Once the fix is ready and released, we’ll share an update with you right away.

    Thank you very much for your understanding and patience. We truly appreciate it.

    Thread Starter boybawang

    (@boybawang)

    3 months, 3 weeks ago

    Hello @arrasel403 – No problem! Thanks for looking into this issue.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    3 months, 2 weeks ago

    Hello boybawang,
    Hope you are doing well.

    I am glad to inform you that this issue related to the Advanced Tabs is resolved in our Dev version of the Essential Addons for Elementor plugin. Please download the Essential Addons for Elementor plugin from here: https://d.pr/f/UC3mYs and, install it on your website to get this issue resolved.

    Please check this screencast after using the fixed version of the plugin for reference: https://d.pr/v/y8TyoC

    This will resolve your issue. Please let us know the update after checking on your end.

    Thank you.

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    3 months, 2 weeks ago

    Hello again @boybawang

    Sorry for the inconvenience.

    We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? So that we could try to solve your issue.

    We are waiting for your response.

    Thank you

    Thread Starter boybawang

    (@boybawang)

    3 months, 2 weeks ago

    Hello @zebaafiashama and @amitbarai013 – My apologies for the delay. Because of the holidays, I have not been online much. I will take a look at this within the next couple of days and get back to you. Thanks for your patience. Happy New Year!

    Thread Starter boybawang

    (@boybawang)

    3 months, 1 week ago

    @zebaafiashama and @amitbarai013  – Thank you! This seems to be working fine now. I’m marking this as resolved.

    Plugin Support AR Rasel

    (@arrasel403)

    3 months, 1 week ago

    Hi @boybawang,

    We’re glad we could assist. Don’t hesitate to reach out to our support team if you need help in the future.

    If you have a moment, could you please take 30 seconds to leave us a review at this link: https://ww.wp.xz.cn/support/plugin/essential-addons-for-elementor-lite/reviews/#new-post

    Your feedback will help us improve and provide even better service.

    Thank you! Have a great day!

Viewing 9 replies - 1 through 9 (of 9 total)

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