Problem with ASE Plugin on my website accessing wp-admin

  • Resolved Stephen J Vincent

    (@strugglingentrepreneur)


    2 years, 4 months ago

    Since installing the ASE plugin and saving settings I accidently left the password secret setting on so that I can onle view it but cannot edit it or switch the password setting off and create a new password to access using the wp-admin on the end of my website: https://onlinebusinessexplosion.co.uk

    Help please!!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bowo

    (@qriouslad)

    2 years, 4 months ago

    I recommend starting fresh by doing the following:

    1. Access your website via FTP and delete ASE plugin folder
    2. Login to your site via the default URL, /wp-admin/ or /wp-login.php
    3. Install SQL Buddy plugin, open it, and click on the wp_options table.
    4. Use the small filter icon at the top of table rows, and filter for “option_name” => “contains” => “admin_site_enhancements”. You should get 3 options . Click on each one and hit the “Delete” icon in the bottom-right corner.
    5. Re-install and re-configure ASE as needed.
    Thread Starter Stephen J Vincent

    (@strugglingentrepreneur)

    2 years, 4 months ago

    The problem is all I can do is view the website but cannot access the back end to edit it? That plugin has made my website not visable until I put in the default password for the ASE plugin password which is on the app.

    Should I rehost the site on another hosting company such as Bluehost and start again to create the website because I wanted to update everything in it anyway?

    Thank you for your quick response but I cannot delete ASE plugin files if I cannot get access into the backend?

    Plugin Author Bowo

    (@qriouslad)

    2 years, 4 months ago

    Please find out a way to access your website files through FTP. This is common practice and all hosting provider should support doing that. That way, you can complete step 1 outlined earlier… which would allow you to regain access to the backend (wp-admin) in step 2.

    • This reply was modified 2 years, 4 months ago by Bowo.
Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with ASE Plugin on my website accessing wp-admin’ is closed to new replies.