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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @codewisenicolas,

    Thank you for reaching out to us regarding the issue you’re experiencing with attachments and your SMTP server when using FluentSMTP with Gravity Forms! We appreciate you providing the link to the previous support topic.

    We understand that applying the patch from the linked forum topic resolved the problem for you. To help us fully understand the root cause and ensure a proper fix is integrated into the next release of FluentSMTP, could you please provide us with a video demonstration or screenshots of the issue you were experiencing before applying the fix?

    Specifically, we’re interested in seeing:

    • Any error messages you were receiving (in the WordPress admin panel, email headers, or SMTP server logs).
    • The behavior of the attached files (e.g., if they were missing, corrupted, or not being sent at all).
    • The configurations of your SMTP server and Gravity Forms setup.

    This visual information would greatly assist us in replicating the issue and thoroughly testing a permanent solution. Your collaboration is crucial for a prompt and accurate resolution.

    We look forward to your reply and appreciate your assistance in making FluentSMTP even better!

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