• Resolved aschunk

    (@aschunk)


    The pages made with Betheme Builder, don’t take the private content login in users access.

    Any idea to solve, Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @aschunk,

    Would it be possible to give us more information regarding the issue you are encountering? Please provide the steps you’re taking, what you expect to happen, what happens differently from what you expect, and any error messages you receive.

    Please also provide screenshots of the issue, since these help better explain the situation.

    Note: You can use a site like https://snipboard.io/ to share the screenshots.

    Thread Starter aschunk

    (@aschunk)

    https://snipboard.io/M2H5qk.jpg

    When I select the options to only allow the page to be accessible to users with that role, it doesn’t work properly. If I access it without logging in, I get a message telling me to log in, but I also get the page content. In other words, it doesn’t block it.

    Plugin Support alexandrubodea

    (@alexandrubodea)

    From what I can see, Betheme doesn’t have a free version (it’s a paid exclusive theme), so we’re not able to test this directly. Due to this situation, my suggestion is to open a ticket on our website: https://www.cozmoslabs.com/support/open-ticket/, as we will have to investigate this issue in detail

Viewing 3 replies - 1 through 3 (of 3 total)

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