Hello,
There are no known issues with Caldera forms. I’ve tested protection in our environment and found no problems. Could you tell us more details about the issue: are there any JavaScript errors in your browser console? Are there any PHP errors in your PHP logs related to CleanTalk plugin?
Hello,
Thank you for your answer,
There are some “old” errors when I click on statistics and reports, here they are :
1. 2021-08-13 15:32:05 /lexpedition/ Unknown response from https://moderate8.cleantalk.org/api2.0. SQLite Error: bl_emails.db: DBD::SQLite::db prepare failed: no such function: iif at /usr/local/cleantalk/lib/Cleantalk/Moderate.pm line 7774. - { "allow" : 0, "account_status" : 1, "id" : "705fb8e6093fcd5fb90b06f3029f156e", "codes" : "DENIED BL FAST_SUBMIT", "blacklisted" : 1, "version" : "7.77", "fast_submit" : 1, "spam" : 1, "stop_queue" : 0, "inactive" : 0, *** Forbidden. Sender blacklisted. You sent forms too often. Please wait a few minutes. *** "js_disabled" : -1 } https://moderate8.cleantalk.org
2. 2021-08-26 01:11:43 /lexpedition/ Wrong server response format: https://moderate3.cleantalk.org
3. 2021-08-28 21:45:36 /lexpedition/ Wrong server response format: https://moderate3.cleantalk.org
4. 2021-09-17 07:23:11 /lexpedition/ No CURL support compiled in or disabled allow_url_fopen in php.ini. https://moderate2.cleantalk.org
5. 2021-09-24 08:50:38 /lexpedition/ No CURL support compiled in or disabled allow_url_fopen in php.ini. https://moderate3.cleantalk.org
Does it help you ?
Thank you very much
Otherwise there are no visible javascript or php errors related to cleantalk, in the console or in the logs.
It’s hard to say something certain now. Could you create a ticket here:
https://cleantalk.org/my/support/open
next time you faced the issue. Don’t update or resync the plugin.
Ok thank you,
I’ll open a ticket then,
Best regards
@ancelin
We have got your ticket 25981, so I’m going to mark this topic as resolved – let’s proceed with the conversation in the ticket.