Problem with Cart

  • tellingweb

    (@tellingweb)


    10 months, 2 weeks ago

    Hi, I installed your plugin and configured the modular product. However, when I add something to the cart, it doesn’t update the cart; it just refreshes the page, but the cart quantity remains at 0. How can I fix this? Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    10 months, 2 weeks ago

    Hi @tellingweb ,

    First, please make sure your composite is configured properly and purchasable by checking out the steps here: https://doc.wpclever.net/wooco/

    Next, you can try installing this plugin to assist the add to cart on your site: https://ww.wp.xz.cn/plugins/wpc-ajax-add-to-cart/. Remember to clear caches before checking again.

    Best regards.

    Thread Starter tellingweb

    (@tellingweb)

    10 months, 2 weeks ago

    I set up both options, but now it says the product isn’t available for purchase even though everything is fine. Could you tell me the steps to follow? Thanks.

    Plugin Support Janilyn T

    (@janilyn409)

    10 months, 2 weeks ago

    Hi @tellingweb ,

    May I have your public product link to check the frontend behavior from my end? I need to be sure if these are triggered by something else outside of our plugin.

    Best regards.

    jcdpromo

    (@jcdpromo)

    9 months, 1 week ago

    We are also having this issue where composite products are added to the cart and the cart shows 0 quantity and you can’t continue your purchase. We have double checked our settings/configurations, and also installed the WPC AJAX Add to Cart plugin, but it has not fixed the issue. Do you have any further updates on how this can be resolved?

Viewing 4 replies - 1 through 4 (of 4 total)

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