Problem with checkout

  • Resolved mestarh

    (@mestarh)


    5 years, 4 months ago

    Hi, I have a Big problem with Your plugin.
    Yesterday a I made an Event and set 5 tickets.
    Many users tried to buy, after that I had 10 completed orders! And The booking status shows me -5. I think there is a problem with a function checking The available amount of tickets on checkout(maybe it should check The product stock amount – but when i found The hidden product I found out that You not set The stock amount…)
    When I tried with normal woocommerce product there was No chance to buy more than stock status. I’ve bought a pro version of Your plugin and now I’m dissapointed…
    Can You give me The solution??

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  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    5 years, 4 months ago

    Hello @mestarh

    Thanks for your message, I just checked the issue on my end but it prevents me to order more than the ticket capacity but it already happened to you, so I request you to create a support ticket on our Pro Support forum on our website so the Development team will directly check and review the issue and give you a quick solution.

    Thanks & reagrds.

Viewing 1 replies (of 1 total)

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