Problem with chrome tabs

  • Resolved brnsantos

    (@brnsantos)


    8 years, 4 months ago

    Hi,

    When we switch from Google crome tab, and come back to our site the slider gets out of control…

    This happened to me on mac.

Viewing 4 replies - 1 through 4 (of 4 total)
  • matthewcrystal1

    (@matthewcrystal1)

    8 years, 4 months ago

    I am having the exact same problem.
    When the site with the slider is open in a tab, and I have other tabs open, then I go back to the slider/site tab, the slider starts changing slides very rapidly.

    I am on windows and this happens in all browsers (Chrome, IE, Firefox, etc)

    WD Support

    (@wdsupport)

    8 years, 4 months ago

    Hi,

    Could you please, provide us the URL’s of the pages where you face the issue?

    We will be happy to help.

    Thanks. Have a wonderful day.

    Thread Starter brnsantos

    (@brnsantos)

    8 years, 4 months ago

    Sure,

    http://www.excalibird.com/

    WD Support

    (@wdsupport)

    8 years, 4 months ago

    Hey,

    After going through the issue it turned out that it is occurring in the case the random effects are on.

    Our developers are working to fix the issue, could you please try to use the slider without that effects, while we are trying to find the solution.

    Thanks. Have a nice day.

Viewing 4 replies - 1 through 4 (of 4 total)

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