Problem with counting pageviews – Bug

  • Resolved tovbar

    (@tovbar)


    5 years, 3 months ago

    Hello again,
    How are you doing?

    My developer has found an important bug in the counted number of pageviews.
    There is a difference in the counts: Koko Analytics isn’t counting the Blog page’s pageviews and isn’t showing it in the table. But in the site stats it’s considering the pageviews for the Blog page as well. So, this is causing count differences.

    In Site stats table the plugin is entering pageviews and visitors from Blog page (the page which is set as the Blog page in WordPress settings). Where as in the Page stats the plugin isn’t entering the pageviews and visitors for Blog page.

    Here is a link to a video that’s showing the bug: https://streamable.com/3ds4db.

    Looking forward for your support here,
    Thank you very much,
    Bar

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Lap

    (@lapzor)

    5 years, 3 months ago

    Hi,

    There is an open feature request to show the homepage and archive pages in the list of Page stats, you can follow it here: https://github.com/ibericode/koko-analytics/issues/62

    Thanks!

    Thread Starter tovbar

    (@tovbar)

    5 years, 3 months ago

    Hey Lap!
    Thank you for showing me this feature request.
    This issue is causing me lots of troubles because of the counting differences, which look like the analytics are bugged and unreliable.

    I see this feature request is almost 1 year old, and many plugin updates has been released since then without fixing this issue.

    Can I please ask your to fix it in your next update? I’m willing to pay for it if it’s needed.

    If you want you can email me to discuss it further, I already sent you couple of emails in the past so you probably have my email address.

    Thank you very much!
    Bar

    Plugin Support Lap

    (@lapzor)

    5 years, 3 months ago

    I’ve forwarded your message to Danny.

    Thread Starter tovbar

    (@tovbar)

    5 years, 3 months ago

    Hey Lap,
    After checking it again it seems like the feature request is not matching my issue.
    Homepage is already display (https://prnt.sc/10a5yvo) so no problem on that, and I don’t need the archive category pages.

    Checking this again and will let you know as soon as possible.

    Thanks for your support Lap!

    Plugin Author Danny van Kooten

    (@dvankooten)

    5 years, 3 months ago

    Hello @tovbar,

    This is actually intended behavior. The plugin will only shows pages and posts (any post-type with a post ID) in the table on the bottom-left of your dashboard. Any other URL on your website will count towards the site total (at the top of your dashboard), but not show up in the table on the bottom-left.

    Your blog page is a dynamic page that lists your most recent blog posts, yet doesn’t have an ID by itself. This is why it is not showing in the bottom-left.

    We’d like to be able to support this eventually but have not yet been able to (or willing to) because of the complexity this would introduce: decreased performance, increased storage demands and divergence of logic to determine whether a URL is unique / what the canonical URL of a page is.

    So in summary: it’s a design choice to keep the plugin simple. Only singular post-types show up in the table on the bottom-left, for other pages only the aggregated statistics are being stored.

    Thread Starter tovbar

    (@tovbar)

    5 years, 3 months ago

    Hey Danny,
    How are you?
    A week ago I sent you an email regarding this issue.
    Can you please check?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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