Problem with Custom Fields

What Theme is it?

Normally the Theme developer is responsible for supporting his/her theme if there is trouble, and keep in mind that if it’s a premium/commercial (non-free) theme then it’s unlikely that you’ll get help here, but if it’s a free theme then some of us can try to help you.

That said, if the Theme developer is using a custom field for this Bio information, then their template supplied with the Theme should display it. Stock WP Themes don’t natively display custom field data (aka ‘metadata’), you have to add PHP to the template file to get that to display.

It’s also important to pay close attention to the directions in your Theme – if it says to ‘create a custom field named (whatever)’ then you have to be 100% certain that you’re naming it correctly – if it doesn’t match, then their template can’t display the content of that custom field. Code is specific and case sensitive.

Sorry but you still didn’t say what theme it is…..we’d really need to know that to be able to help.

So the theme’s author is Erik Tailor – did you contact him directly for support? Is he the person who brushed you off?

Also, where did you obtain that specific theme? I can’t find it, he has a number of themes on ThemeForest, but not this particular one.

Lastly, my guess is that it’s a premium theme (one you bought, rather than a free theme). If that’s the case, it will be very very difficult for anyone here to help – officially this Forum does not support commercial Themes or plugins (although some people here might be willing to try), primarily because without knowing exactly how the theme is put together, we’d just be taking stabs at it in the dark.

For example, the code to display the Bio might be in a widget, or it might be in the theme’s functions.php, or it might be in the template file that constructs the home page (often index.php or home.php or frontpage.php). Or it might be in the Theme’s settings and/or options.

There are too many variables to guess at it.

Let’s start with this. Post *where* you obtained the Theme, and if it’s a paid-for theme or a free one. If you posted in their support forum for help, post a link to that post as well.

The reason I ask for that is that if you’ve paid for a Theme, and the theme developer has refused to help, then he should be reported to the website he’s selling through. Although I didn’t find this theme on ThemeForest, if I had then I’m sure ThemeForest would want to know that a member is not helping his customers.

If you’ve purchased it through a site that is not authorized to be selling it, perhaps Erik doesn’t know about that. You may be better off to get in touch with him directly for support.

If it were me, I’d be tempted to ask for a refund and just find another theme, but that may or may not be possible for you.

Well I sympathize with your frustration and do sincerely wish you the best of luck with this.

Only you can mark this resolved – there is a dropdown in the right sidebar that only the original poster (or a forum moderator) can access.

Try this one:
https://ww.wp.xz.cn/plugins/wp-all-import/