Problem with custom mail template and Jetpack

  • Resolved fahadba

    (@fahadba)


    9 years, 11 months ago

    I’m using woocommerce with Twenty Fifteen theme. I created a custom email template for new orders which should be located in theme directory as per woocommerce docs.

    When I activated Jetpack Mobile theme, customers who send their orders from mobile will no longer receive my custom email template located in (/wp-content/themes/twentyfifteen/woocommerce/emails)

    Instead they get the original mail template of woocommerce .. this only happens when I activate Jetpack mobile theme and only with mobile users.

    https://ww.wp.xz.cn/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    9 years, 11 months ago

    The mobile theme won’t have your custom templates inside it, so I can understand why this would happen. Are you able to customise that mobile theme too with the same overrides?

    Thread Starter fahadba

    (@fahadba)

    9 years, 11 months ago

    I fixed it 🙂

    I just copied the woocommerce folder from the Twenty Fifteen theme directory to Jetpack theme

    I found Jetpack mobile theme under this directory

    /wp-content/plugins/jetpack/modules/minileven/theme/pub/minileven

    So my custom emails are now here

    /wp-content/plugins/jetpack/modules/minileven/theme/pub/minileven/woocommerce/emails

    I just need to copy the email templates manually every time I make changes to them. Also I don’t know if they will get removed if I updated Jetpack plugin. However it will be easy to re-do it hence its just a matter of copying that folder.

    Thread Starter fahadba

    (@fahadba)

    9 years, 11 months ago

    Resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

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