Problem with customer makes an order

  • Resolved stephanie27

    (@stephanie27)


    10 months ago

    Hi.

    I have a problem on the page I’m helping with, when a customer have made an order, their status changes from approved to pending so we need to reapprove them every time they make a order, is there a quick fix for this?

    • This topic was modified 10 months ago by stephanie27.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    10 months ago

    Hi @stephanie27,

    Thank you for reaching out,

    We checked your form to investigate the issue and noticed that you’re using the User Registration Pro plugin, but it hasn’t been updated in over a year. The current version is 5.3.1, and it’s possible that the issue you’re facing is due to the outdated version. We kindly recommend updating the plugin to see if that resolves the problem.

    If you have any questions or need further help, we suggest submitting a support request from your customer dashboard.

    Also, please note that this forum is intended for free version users only. Continuing the conversation here for premium product support isn’t appropriate. Kindly reach out to our support team through your dashboard using this link.

    Since this forum is for the free version, we’ll go ahead and mark this topic as resolved.

    Best regards,

Viewing 1 replies (of 1 total)

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