Hello,
We just released v4.0.9 addressing this issue. Let me know if it works for you.
Hello there,
Thank you for your quick reply.
I just tried it. Unfortunately, update didn’t resolve the issue. As soon as I enable Wp Review plugin, customiser stops working 🙁
Hello,
Have you tried clearing your browser’s cache? We’ve only changed a css file in the new version so the customizer shouldn’t completely stop working.
I hope to hear from you soon.
I tried clearing server’s and browser’s cache – still cannot access customiser.
Hello,
Kindly register to Support Forums and provide your login details in the sensitive data field so I can check what’s wrong.
Thank you
I registered but struggle to find “sensitive data field”
Hello,
Can you please leave the link of your thread so I can ask our support moderators to help you there?
Looking forward to help you. Thank you.
Hello,
Sorry if I was unclear in my previous reply. Let me try to be more specific, please follow below steps and skip the ones you already completed:
1. Register for free on MyThemeShop by following this link:
https://mythemeshop.com/#signup
2. Once registered, check your email for login details. Login to your account and open a new thread by following this link:
https://community.mythemeshop.com/index.php?app=forums&module=post§ion=post&do=new_post&f=11
3. Once opened, please leave the link as a reply to this thread and I will get that sorted on an ugent basis for you.
Looking forward to help you. Thank you.
Hi
I followed your “steps” and I managed to add sensitive data. Post needs to be accepted by moderator. I will update link as soon as my post will be approved.
One more time, I would like to thank your for excellent support.
