• Resolved iteology

    (@iteology)


    Hi Team,

    Currently, I have created a form where the recipient, depending on the choice of the superior dropdown (“Przeprawa wyjazdowa” and “Przeprawa powrotna”), can select a date that is hidden until the value is selected in the parent fields (listed above).

    Dropdown 1: “Przeprawa wyjazdowa” -> EN translation = “Outbound Crossing” is required and when selected, additional fields will appear, including data field, which is also required – everything works fine here.

    Dropdown 2: “Przeprawa powrotna” -> EN translation = “Return crossing” is not required, but after selecting it, additional fields will appear, including: the data field, which is required in this case – the problem is that if the recipient does not want to select anything in the dropdown, but completes all the previously required fields, the form returns an error anyway: “Form has not been submitted, please see the errors below. ”
    After some time I came to the fact that despite the lack of the requirement for the “Return crossing” dropdown, the hidden field data_2 is still required and the form without selecting it does not go any further.

    I hope that I have clearly described the problem, I will add that other hidden fields depending on the “Return crossing” dropdown do not return this error despite the requirement and hiding. I tried to delete this data_2 field and insert it again, but it doesn’t do anything.

    I am asking for urgent help on the subject.
    Link to the website: https://scandlinespolska.pl

    The page I need help with: [log in to see the link]

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  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @iteolog,

    We have checked your site and found that you are using the premium product, and your questions are related to the premium features.

    According to the WordPress Support community guidelines, we can not provide premium support here because this support forum is for free plugin users.

    Would you kindly check out https://wpeverest.com? You will find the live chat option to contact our support representative.

    Regards!

Viewing 1 replies (of 1 total)

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