Thread Starter
n0th
(@n0th)
This is exactly what happens:
Before submit the order:
http://martineztorrejon.es/before_submit.png
After submit the order:
http://martineztorrejon.es/after_submit.png
As you can see the total is OK but not the subtotal in the last page.
Thanks
Ivan
Thread Starter
n0th
(@n0th)
I saw the same error in the emails so should be some fail in the function used to show the orders 🙁
I think you are running W3 Total Cache. I should delete any cached pages and turn off caching until the site is debugged and complete.
I can’t tell what theme you are using. Some themes replace some of the WooCommerce files with their own versions. Ensure you are using the latest version of your theme. If you have paid for the theme, consider asking theme support.
Try using the default Twenty Fourteen theme temporarily to be able to rule out a theme-specific issue.
Thread Starter
n0th
(@n0th)
mm yes Im running W3 Total cached, but Im not caching pages, I´ve changed the theme to Twenty Fourteen and the problems remains 🙁
Do you get the same problem if you reset the separator to a full stop instead of a comma.
Thread Starter
n0th
(@n0th)
Yes, I´ve changed the values and set the separator for decimal by full stop and everything appears well in the product page, in the checkout page but in the final overview after submit the order and in the mails the decimals become 0.
Quit strange I don’t if is my problem of a kind of bug
I have done what you have on my site and I don’t get this error, and I’ve not seen other reports of this, so I don’t thinks its a bug. Its most likely some conflict between various parts of your setup.
The debug procedure is lengthy and not bound to give a solution. The next thing I would try is to deactivate all plugins except WooCommerce. If that resolves the problem, reactivate your plugins one at a time to be able to identify which plugin is causing the problem.
Next, because an apparently inactive plugin can still be having an effect, rename the plugins folder to old_plugins, and install a fresh copy of WooCommerce.
Ulitmately, try a rebuild: Re-upload all files & folders – *except* the wp-content folder and wp-config.php & root .htaccess files – from fresh downloads of WordPress and plugins. Make sure that you delete the old copies of files & folders before uploading the new ones. Backup the database first if you have not done so.
