Hi,
Could you elaborate on the issue? What happens on the iPhone? Feel free to provide a screenshot or video illustrating the bug.
-EmbedPlus Team
Hi,
I still could not fix that.
Here is a screenshot from iphone : https://joyfortheplanet.org/print-screen-from-iphone/
Thumbnails of the videos appear, but when you click on it nothing happens.
Usually (like on android smartphones) when we click on a video thumbnail, it goes up to the video player/reader and the video starts.
Apparently, the video starts indeed to play when you click on the thumbnail, but the sreen does not go up (like on android), so you don’t see that the video started and you think that nothing is happening.
Hi,
We could not replicate the issue. Are you able to create a video since the playback behavior you’ve described is inconsistent with mobile? Along these lines, we did find some exceptions being thrown by your site that you might want to consider addressing:
mediaelement-and-player.min.js:12 Uncaught (in promise) DOMException: Failed to load because no supported source was found.
joyfortheplanet.org/:1 Uncaught (in promise) DOMException: Failed to load because no supported source was found.
-EmbedPlus Team
The latest version solves this Safari-issue.
-EmbedPlus Team
