problem with displaying global tabs

  • Resolved ileiaeu

    (@ileiaeu)


    1 year ago

    Hello. I created global tabs.

    I linked them to specific product categories. However, they are not displayed. Only one custom tab added to a specific product is displayed.

    At the same time, a global tab linked to several products is displayed.

    My plugin settings: 
    +  After all default tabs
    Hide Tab Heading Inside the Tab – Yes
    Default Behavior of Global Tabs – No
    What to do?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Web Builder 143

    (@webbuilder143)

    1 year ago

    Hi @ileiaeu

    Thanks for reaching out!

    If global tabs linked to product categories aren’t appearing, here are a few things to check:

    1. Product Assignment – Make sure the product is actually assigned to the category you’ve linked the global tab to.
    2. Conflicting Settings – Since “Default Behavior of Global Tabs” is set to No, only global tabs specifically matched by category, tag, or brand will appear.

    Please also try temporarily disabling other plugins to rule out conflicts, and make sure the global tab is published and not in draft.

    Let us know what you find!

    Thread Starter ileiaeu

    (@ileiaeu)

    1 year ago

    Everything is set up correctly. The products are definitely in the category. The tabs are published.

    Since this is a production site, it is not possible to disable all plugins. Is there another way to check why they are not displaying?

    Plugin Author Web Builder 143

    (@webbuilder143)

    1 year ago

    @ileiaeu
    Could you please share your list of installed plugins and the active theme using the contact form in our website? We’ll then try to replicate the issue on our end.

    Plugin Author Web Builder 143

    (@webbuilder143)

    11 months, 4 weeks ago

    As we haven’t received a response from you, we are assuming your issue is resolved. This thread will now be closed. If you require further assistance, please feel free to reopen it.

Viewing 4 replies - 1 through 4 (of 4 total)

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