• Resolved mertzol

    (@mertzol)


    Hi! First of all thanks for very usefull and great addon!

    Lately I have problem with dropdown on menu item – It is visible in elementor editor, but when I go to regular site on PC, or mobile, it is completly not visible (which means on mobile navigation doesn`t working at all). 🙁
    I was looking for addon problems, but when I turn off your plugin, dropdown in normal menu works fine.
    Can you help me please somehow?

    • This topic was modified 5 years, 9 months ago by mertzol.
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  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @mertzol

    I have checked the HFE header and Nav menu widget. It is working fine at our end.

    Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.

    Also, temporarily switch to other themes like Twenty-Twenty to check if the issue resolves.

    We hope this resolves the issue.

    Regards,
    Rahul.

Viewing 1 replies (of 1 total)

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