Problem with Elementor Theme Builder

Hi DeepBlue,

Thank you for the kind words.

We did try to reproduce the mentioned issue but without success. It is working fine when running latest version from both Merchant and Elementor/Elementor Pro. Could you please send us more details? LIke which version from Elementor/Elementor Pro are you running? If possible take a screenshot from the error and share with us.

Here’s some screenshots from the test we did:
– Merchant and Elementor/Elementor Pro activated: https://snipboard.io/aBVgSw.jpg
– The Elementor Pro ‘Theme Builder’ interface: https://snipboard.io/5107Xn.jpg
– Editing a single product page template: https://snipboard.io/rouf0I.jpg
– The single product page template rendered in the frontend: https://snipboard.io/FpVtBs.jpg

Looking forward to your reply.

Kind Regards,

Rodrigo.

• This reply was modified 2 years, 3 months ago by maaprote.

Hi DeepBlue,

Thank you for the extra details.

We were able to reproduce the issue when running the Hello Elementor theme. For now please try following my instructions below:

1. Go to Admin Area > Plugins > Plugin File Editor
2. Select the Merchant plugin to edit
3. Edit the file ‘merchant\inc\class-merchant-loader.php’ and replace all code with this new: https://pastebin.com/raw/Pp2VGY8E
4. Save the changes.

Note: This fix will be present in the next version from Merchant that we should release soon.

Please try that and let us know how it goes.

Kind Regards,

Rodrigo.

Hi DeepBlue,

Great! You are welcome.

Yes. It is happening only with Hello Elementor theme.

Kind regards,

Rodrigo.