Problem with enabling QUIC.cloud

  • Resolved kristian_balco

    (@silence-1)


    10 months, 2 weeks ago

    Hi there,

    I have trouble re-configuring QUIC.cloud for my website. The thing is I was testing your plugin on staging version of my website. It was on different domain and I had there correctly configured DNS. Now after migration to new domain (one that the website is supposed to be running on) I tried to reconfigure it. I disconnected old staging version on different domain from QUIC.cloud account and also deleted CNAME from DNS settings for it (It’s been 12 hours since these steps).

    The thing is, now, when I try to “Enable QUIC.cloud services” from the admin of my website, I get following error: “QUIC.cloud’s access to your WP REST API seems to be blocked.”

    I guess the DNS should be converged after 12 hours 🙂

    Debug log looks like this:

    07/09/25 15:05:14.022 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] 💓 ------GET HTTP/1.1 (HTTPS) /wp-admin/admin.php
    07/09/25 15:05:14.022 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] Query String: page=litespeed&LSCWP_CTRL=cloud&LSCWP_NONCE=9c11d485ad&litespeed_type=activate
    07/09/25 15:05:14.022 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] HTTP_REFERER: https://breznickezakusky.sk/wp-admin/admin.php?page=l...
    07/09/25 15:05:14.022 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] Cookie _lscache_vary: admin_bar:1;guest_mode:1;logged-in:1;role:99
    07/09/25 15:05:14.468 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] 👮 No cache due to Admin page
    07/09/25 15:05:14.578 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] 💵 X Cache_control -> no Cache ( logged in user )
    07/09/25 15:05:14.579 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] [Router] LSCWP_CTRL: cloud
    07/09/25 15:05:14.579 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] [Router] LSCWP_CTRL verified: 'cloud'
    07/09/25 15:05:14.579 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] [Router] parsed type: activate
    07/09/25 15:05:14.579 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] ❄️ home url is in err_domains, bypass request: https://breznickezakusky.sk
    07/09/25 15:05:14.580 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] ❄️ Maybe cloud failed: false
    07/09/25 15:05:14.580 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] ❄️ ❌ REST Echo Failed!
    07/09/25 15:05:14.582 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] 💵 not cacheable before ctrl finalize
    07/09/25 15:05:14.582 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] [Router] get_role: administrator
    07/09/25 15:05:14.582 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] 💵 ❌ forced no cache [reason] DONOTCACHEPAGE const
    07/09/25 15:05:14.583 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] 💰 X-LiteSpeed-Cache-Control: no-cache
    07/09/25 15:05:14.583 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] 💰 Cache-Control: no-cache, no-store, must-revalidate, max-age=0
    07/09/25 15:05:14.583 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] 🔱 uid: 1
    07/09/25 15:05:14.583 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] [footer comment]

    <!-- Page uncached by LiteSpeed Cache 7.2 on 2025-07-09 15:05:14 -->
    <!-- X-LiteSpeed-Cache-Control: no-cache -->
    <!-- Full varies: admin_bar:1;guest_mode:1;logged-in:1;role:99 -->
    07/09/25 15:05:14.583 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] [Core] run hook litespeed_buffer_finalize
    07/09/25 15:05:14.583 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] Response headers --- array (
    0 => 'X-Redirect-By: WordPress',
    1 => 'Location: https://breznickezakusky.sk/wp-admin/admin.php?page=litespeed',
    2 => 'X-LiteSpeed-Cache-Control: no-cache',
    3 => 'Cache-Control: no-cache, no-store, must-revalidate, max-age=0',
    )
    07/09/25 15:05:14.583 [2a02:ab04:2842:6900:2c21:72ce:4e99:3425:41732 1 8DI] End response
    --------------------------------------------------Duration: 562.06 ms------------------------------

    What I am getting from it is that problem is probably this line in log

    home url is in err_domains, bypass request: https://breznickezakusky.sk

    From what I was googling, I get on the list of err_domains in QUIC.cloud. Probably due to when I first tried to enable it, the CNAME for the old domain was still set. Can I somehow get my web out of this err_domains list?

    Or is the problem somewhere else? Thank you in advance for your suggestions.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support litetim

    (@litetim)

    10 months, 2 weeks ago

    @silence-1
    Try adding this code to current theme(in functions.php), by FTP:
    !class_exists('\LiteSpeed\Cloud') || \LiteSpeed\Cloud::save_summary(['err_domains' => []]);
    Clear cache
    Refresh any page on frontend
    Then remove the code(the code need to run once and it’s enough).
    Make sure your Server IP(https://docs.litespeedtech.com/lscache/lscwp/general/#server-ip) is the correct one.

    Now retry connecting to QC.

    • This reply was modified 10 months, 2 weeks ago by litetim.
    • This reply was modified 10 months, 2 weeks ago by litetim.
Viewing 1 replies (of 1 total)

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