problem with encoding Polish letter

  • Resolved joksik

    (@joksik)


    2 years, 2 months ago

    Good morning, when UpdraftPlus makes a backup copy and sends information to the administrator’s email there is an error in the encoding one of the Polish letter “ó”.

    I have information in the emaile:

    Kopia: Wojewódzki Inspektorat Ochrony Środowiska w Bydgoszczy (UpdraftPlus 1.24.1) instead of the correct site name Wojewódzki.

    The strange thing is that when I correct the site name again (first set o, then i set ó and apply changes on site) for the next UpdraftPlus update, the emails come with the correct name, but after plugin update to new version i again have wrong enconding and recive Wojewódzki.

    I also uninstall UpdraftPlus and make w clean install with new settings but the problem still persists. Other plugins that send me email from site they don’t have this problem and display the site name correctly.

    • This topic was modified 2 years, 2 months ago by joksik.
    • This topic was modified 2 years, 2 months ago by joksik.
    • This topic was modified 2 years, 2 months ago by joksik.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support vupdraft

    (@vupdraft)

    2 years, 2 months ago

    In your backup log do you see the same error?

    Thread Starter joksik

    (@joksik)

    2 years, 2 months ago

    yes in backup logs i have the same wrong encoding:

    0000.001 (0) Opened log file at time: Sun, 24 Mar 2024 23:53:34 +0000 on https://wios.bydgoszcz.pl 0000.004 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.24.1 WP: 6.4.3 PHP: 7.4.33 (fpm-fcgi, Linux www2.man.bydgoszcz.pl 5.10.0-27-amd64 #1 SMP Debian 5.10.205-2 (2023-12-31) x86_64) MySQL: 10.4.32-MariaDB (max packet size=67108864) WPLANG: pl_PL Server: Apache/2 safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 47M | 48.5M) multisite: N openssl: OpenSSL 1.1.1w 11 Sep 2023 mcrypt: N LANG: ZipArchive::addFile: Y

    0007.108 (0) Performance is good – will increase the amount of data we attempt to batch (time=4.4184639453888, normalised_time=4.4146707613286, max_time=7.1055052280426, data points known=1, old_max_bytes=26214400, new_max_bytes=35628115)
    0007.197 (0) Zip: backup_2024-03-25-0053_Wojewoacutedzki_Inspektorat_Oc_52f54208cfef-plugins.zip.tmp: 1100 files added (on-disk size: 9498.5 KB)
    0007.284 (0) Zip: backup_2024-03-25-0053_Wojewoacutedzki_Inspektorat_Oc_52f54208cfef-plugins.zip.tmp: 1200 files added (on-disk size: 9498.5 KB)
    0007.374 (0) Zip: backup_2024-03-25-0053_Wojewoacutedzki_Inspektorat_Oc_52f54208cfef-plugins.zip.tmp: 1300 files added (on-disk size: 9498.5 KB)

    • This reply was modified 2 years, 2 months ago by joksik.
    Plugin Support vupdraft

    (@vupdraft)

    2 years, 2 months ago

    Can you take me through the steps you use to rectify the situation?

    Thread Starter joksik

    (@joksik)

    2 years, 2 months ago

    when there is a problem with character encoding i go to WordPress/Settings/General and i change “Site title” from “Wojewódzki” to new name “Wojewodzki” and apply new settings, after that i change again site title but this time from “Wojewodzki” to new correct title “Wojewódzki” and save settings. All next backups have sent me now email with correct letter encoding until next UpdraftPlus plugin update.

    • This reply was modified 2 years, 2 months ago by joksik.
    Plugin Support vupdraft

    (@vupdraft)

    2 years, 2 months ago

    Thank you for this. I will pass this onto our development team as you should not have to keep changing this manually.

Viewing 5 replies - 1 through 5 (of 5 total)

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