problem with event display order

  • Resolved robin0369

    (@robin0369)


    6 months, 2 weeks ago

    Hello,
    I use the paid version of the app and am very happy with it.
    However, since an update a few days ago, the display order I had before on my website’s home page, on sliders and elsewhere, is no longer respected.

    I have two carousels on the home page, one for past events and another for upcoming events. Now, within each carousel, everything is mixed up, with events from over a year ago being displayed.
    I’ve tried to fix it by displaying specific events, but even this display doesn’t work completely.

    Is there a bug since the last update? What should I do, please? Everything was working perfectly until this update; I’m very disappointed…

    Thank you.
    Have a nice day.
    Robin

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Foysal Imran

    (@faysal61)

    6 months, 2 weeks ago

    Hello Robin,

    Thank you very much for reaching out, and I’m really sorry for the inconvenience caused.

    This issue was indeed related to a bug in our last update. Our team has already identified and fixed the problem, and we’ve just released a new version of the plugin with the correction included.

    👉 Please update to the latest version and check your carousels again.
    Everything should now display in the correct order as before.

    When you get a moment, kindly let us know if the update resolves the issue on your end — your confirmation helps us ensure everything is working perfectly.

    Thank you again for your patience and for using the Pro version of our plugin.
    Have a great day!

    Best regards,
    Foysal

    Thread Starter robin0369

    (@robin0369)

    6 months, 2 weeks ago

    Thank you for your quick response.
    If I’m not mistaken, events are once again sorted chronologically when requested, without error.
    However, when displaying upcoming events, instead of starting today, events from 2024 are displayed. I have to click several times on the carousel to get to today…the events are in order for information purposes.

    Thank you.
    Robin

    Plugin Author Foysal Imran

    (@faysal61)

    5 months, 4 weeks ago

    @robin0369
    As we’ve fixed the issue, I’m marking this thread as resolved.
    If you need any help in the future, feel free to reply here or open a new support thread — we’re always happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)

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