Plugin Author
Nagdy
(@nagdy)
Hi @tbfwf,
Thanks for reaching out.
Could you please share the link to download the zip file you’re having trouble with?
Feel free to use Google Drive, Dropbox, or any other service to upload and share the file with me. Thank you!
I have the same problem.
I installed the plugin on the source and destination website. Exported all settings and downloaded a series of ZIP files to my computer. All ZIP files can be opened and I can extract JSON files manually. But when I go to Import on my destination site and 1. click Choose file, 2. select one of ZIP files, and 3. click Import Zip I get: Failed to unzip file: Incompatible Archive.
You can find a ZIP example here.
Both websites are living on the same server but have different domains.
Plugin Author
Nagdy
(@nagdy)
Hi @roberterzenvvit!
I tried to access the uploaded file but I’m getting This item was deleted.
Well, yes…
I deleted it when I finished manual migration of the store.
Actually I don’t need the solution any more.
Plugin Author
Nagdy
(@nagdy)
@roberterzenvvit I see.
The thing is, I could not replicate the issue.
I was thinking to use your files to debug the plugin and see where it is failing.
Plugin Author
Nagdy
(@nagdy)
@roberterzenvvit, thank you, a lot!
So I was able to import the file as shown in this screenshot: https://share.cleanshot.com/7VlDVh0w – but how?
Well, I tried to unzip the file normally on Mac and I got this error: https://share.cleanshot.com/7pHhFHpB – so I thought that the file is corrupted.
Then, I tried this
zip -F migratestore_zones_20241212_143008.zip --out pleasework.zip and voila! It worked!
So the zipped file was corrupted, and the command zip -F or even zip -FF did the trick.
That means the mechanism of zipping the file and exporting needs some adjustment which I’ll be doing in the next release hoping that it’ll prevent this issue from happening in the future.
