• Resolved dannyfritz

    (@dannyfritz)


    Hello,

    i really like this social post feed plugin.
    But when it active i have a problem with FB Customer Chat (you dont see it on the website).

    Can someone help me?

    Best regards,
    Danny

Viewing 10 replies - 16 through 25 (of 25 total)
  • Thread Starter dannyfritz

    (@dannyfritz)

    Please click on „Setup Customer Chat” an follow the setups 😉

    Plugin Author Danish Ali Malik

    (@danish-ali)

    I have done that many times but after clicking the finish button it show’s nothing.

    Thread Starter dannyfritz

    (@dannyfritz)

    Can you give me Backend access?

    Plugin Author Danish Ali Malik

    (@danish-ali)

    I am sorry, We can’t ask and share creds on wp.org support forum. What is your website URL and do you still have the Easy Social Feed plugin installed on it. What is the Freemius user ID? you must have that while you installed the plugin.

    Thread Starter dannyfritz

    (@dannyfritz)

    User ID: 2395345
    ankerliebe.black-phoenix.at

    It’s still installed and activate (both: your and the Chat).

    Thread Starter dannyfritz

    (@dannyfritz)

    Hi Danish!

    Do you have a solution for me?

    Plugin Author Danish Ali Malik

    (@danish-ali)

    Hi Danny,

    I have contacted through Freemius you didn’t get any message?

    Plugin Author Danish Ali Malik

    (@danish-ali)

    Got it, Actually, Facebook is using the same ID which I am using for my widget that’s why it’s causing conflict and hiding the chat bubble. I have noted it down in the list and will be adding the new ID in next release of the plugin,

    Right now you can add the following code in Dashboard > Customize > Additional CSS section and hit save button.

    #fb-root{display:block!important;}

    Thanks!

    Thread Starter dannyfritz

    (@dannyfritz)

    THX for the solution:

    Right now you can add the following code in Dashboard > Customize > Additional CSS section and hit save button.

    #fb-root{display:block!important;}

    Plugin Author Danish Ali Malik

    (@danish-ali)

    Thanks for pointing it out and spending time with me to fix this issue really appreciated!

Viewing 10 replies - 16 through 25 (of 25 total)

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