Problem with file removal + restriction

  • Resolved coversil

    (@coversil)


    4 years, 11 months ago

    Hi,
    Thanks again for the plugin.
    I have two issues with my site.
    1. When I click on “Remove” after it has finished uploading, it is not deleted for me, it hangs on “Delete”.
    2. I limited the minimum and maximum to 2 files because I need my clients to upload only 2 files. For some reason when I try to add to the cart after uploading two files it writes to me “You only uploaded one file”
    I would love your help, thank you very much
    Attaches a picture of my settings

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    4 years, 11 months ago

    @coversil , I will take a look and we’ll see if I replicate the issue.

    Thread Starter coversil

    (@coversil)

    4 years, 11 months ago

    Hi,
    is there new? Did you look?
    Thanks

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    4 years, 11 months ago

    Hello @coversil ,

    I tried to replicate on my testing server but it’s all fine, I cannot replicate the issue.

    1. When I click on “Remove” after it has finished uploading, it is not deleted for me, it hangs on “Delete”.
    – I also tried in your site, the delete function seems fine.

    2. I limited the minimum and maximum to 2 files because I need my clients to upload only 2 files. For some reason when I try to add to the cart after uploading two files it writes to me “You only uploaded one file”
    – I think there’s a plugin conflict between my plugin with “Extra Product Options” or “WooCommerce Side Cart”

    Try to deactivate one of those plugin and test the upload again so we can identify which plugin cause the issue.

    Glen

Viewing 3 replies - 1 through 3 (of 3 total)

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