Problem with gallery for vendors

  • Resolved alexandrefuchs

    (@alexandrefuchs)


    11 months, 4 weeks ago

    Hello,

    I’m contacting you because I’ve had a problem for a few days with my Dokan plugin.

    Indeed, the product gallery on the product page to add new products and associated images does not work.
    I click on it but nothing happens.

    I’ve deactivated all the plugins, leaving only Woocommerce and Dokan, and that doesn’t work either.
    I don’t get any JS errors.
    I have the latest version.

    I’m not sure what to do?

    Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mobin Chowdhury

    (@mobin210385)

    11 months, 3 weeks ago

    Hello @alexandrefuchs,

    We have checked the functionality on our end, and everything appears to be working as expected. This suggests the issue may be specific to your site setup. To investigate further and determine the root cause, we would need to examine your site configuration directly.

    However, we are not permitted to request or share sensitive information (such as login credentials or access details) publicly.

    In this case, we kindly ask you to contact us through our official support channel here. Our support team will be happy to assist you and work toward resolving the issue.

    Thanks!

    Md Fayeakuzzaman

    (@fayeakuzzaman)

    11 months, 3 weeks ago

    Hello @alexandrefuchs,

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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