Problem with Grid view – error in console

  • Resolved kvarforth

    (@kvarforth)


    3 years ago

    Hi there,

    We are using Filebird Lite v5.3.2. The issue we have is that the Grid view does not work – the left panel does not load, and we get an error in the console on the Filebird app.js file.

    The List view works fine and no error is seen on the console.

    Is this a limitation of the Lite version, or some other issue that anyone has experienced in the past?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mialewp

    (@mialewp)

    3 years ago

    Hi @kvarforth,

    Thanks for reaching out.
    In this case, please reach our technical team to help you check further on that via ninjateam.org/support.
    We are looking forward to hearing back from you.

    Many thanks!

    Mia

    Thread Starter kvarforth

    (@kvarforth)

    3 years ago

    Hi @mialewp ,

    Thanks for the quick reply. As I mentioned we are using the Lite version, so I don’t think I can submit a support request there unless I purchase it. Can you confirm?

    Best.

    Plugin Support mialewp

    (@mialewp)

    3 years ago

    Hi @kvarforth,

    Please refer using Live Chat or send an email. We also do support users using the free version, so don’t worry about this.

    Best regards,

    Mia

    Thread Starter kvarforth

    (@kvarforth)

    3 years ago

    Awesome, will do, thanks!

    Plugin Support mialewp

    (@mialewp)

    3 years ago

    You are welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

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  • 5 replies
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  • Last reply from: mialewp
  • Last activity: 3 years ago
  • Status: resolved