Problem with Image Library

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    10 years, 3 months ago

    Hi,

    Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username and password), in order to detect the reason and find the solution.

    Since this data is confidential, maybe, it would be better if you created a private ticket on our support forum http://support.bestwebsoft.com/. Please include a link to this post, so that we could recall the case immediately.

    Sincerely,
    BestWebSoft Support Team

    Thread Starter mic85b

    (@mic85b)

    10 years, 3 months ago

    After upgrading to newest version problem has been fixed.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    10 years, 2 months ago

    Hi,

    We are glad that everything is fine now. Feel free to contact our support team with any questions in future.

    Have a nice day!

    Sincerely,
    BestWebSoft Support Team

Viewing 3 replies - 1 through 3 (of 3 total)

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