Hi cat2313,
Greetings. Hope you are doing well.
Regarding your query, It seems a CSS issue on the Docs page. It would be great if you could share the exact URL of the issue so that I can check and assist you further.
Please feel free to reach out anytime you have issues or queries. We are always here to assist you.
Thanks and Regards.
Hi, thanks for your answer. I can’t share the url cause its not yet online… the dropdown is from language traduction of WPML, maybe it helps. Is there something I can try to do?
Hi cat2313,
Greetings. Hope you are doing well.
Regarding your query, you can check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for BetterDocs and WPML. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.
Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.
If the issue still persists then it needs to do an investigation. I would like to suggest you to create a support ticket from here.
Thank you!
Hello cat2313,
Greetings! Hope you are doing well.
We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?
We would greatly appreciate an update. Thank you.
Have a good day!
Hi there, yes, I tried and has to be something related with WPML and betterdocs cause the issue is there when I desactivate the other plugins.
Hi cat2313,
Greetings. Thanks for the update.
Regarding your query, It would be great if you could share the exact URL of the issue when you publish the website. So that I can check and assist you further to fix the issue.
Also, you can create a support ticket from here for more deep investigation using login access.
Please feel free to reach out anytime you have issues or queries. We are always here to assist you.
Thanks and Regards.
Hello cat2313,
Greetings! Hope you are doing well.
We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?
We would greatly appreciate an update.
Thank you.
Have a good day!
Hello cat2313,
I hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Have a nice day!
