• Resolved Asakasan

    (@asakasan)


    Hi Ben, I’am a fan of your themes, and after Tracks I’m now testing Founder. =)

    I’d like to ask you something.
    I’m trying to add another menu voice in my primary menu, but every time I save my choice, I found the primary menu has lost all my modifications, and I have to go to Appereance —-> Menus —> Manage Locations and assign my Primary menu once again.

    Is it possible to fix this issue?

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Awesome!

    With something like this, I think the issue is most likely coming from an active plugin.

    Try temporarily deactivating all plugins on your site, and check if this fixes the issue.

    There actually isn’t any code in the Founder theme that runs when in the Menus page, which is why I believe the conflict is coming from a plugin.

    Thread Starter Asakasan

    (@asakasan)

    I’ve just deactivated all my plugins, but I got the same issue. 🙁

    It didn’t happen with Tracks

    Theme Author Ben Sibley

    (@bensibley)

    Hmm I can’t seem to recreate the issue. I’ll need to check it out first hand to debug. Could you send your URL, admin username, and password to me at [email protected]? I’ll login and try to figure it out.

    Thread Starter Asakasan

    (@asakasan)

    You got an email.

    Theme Author Ben Sibley

    (@bensibley)

    Got it, thanks! I believe I know the issue now.

    There is a PHP setting called “max_input_vars” that limits the amount of data that can be saved at once. In total, there are 84 items in your menu and I believe adding an 85th item is surpassing the amount of data that can be saved at once.

    As a result, some of the data is being removed when the menu is saved including the addition of the 85th menu item and the location it’s supposed to be saved in.

    Changing the “max_input_vars” value in the php.ini file on your server from 1000 to 2000 should fix this:

    max_input_vars = 2000

    If you’re not comfortable editing the php.ini file, I’m sure your host could update it for you.

    Thread Starter Asakasan

    (@asakasan)

    Thanks a lot, Ben, sorry for giving you trouble!

    Theme Author Ben Sibley

    (@bensibley)

    It’s no trouble, I learned something new 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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