• Resolved ivangneiding

    (@ivangneiding)


    Hi.
    I have installed this plugin for a test on a website. It works on Chrome for me but not for Firefox. Using Firefox if I enter a conference in Jitsi website it works perfect, but not on conference using the plugin. I was not asked about use microphone or not and no such option to “unblock” microfone.
    How could I make it works properly?
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Gonzalo Oliver

    (@goliver79)

    Hello,
    maybe you have a Firefox plugin that is causing problems (ad blocker, privacy blocker, …)
    I always test the plugin with Firefox (my main browser), and it works.

    Check your Firefox configuration and plugins.

    Gonzalo.

    Thread Starter ivangneiding

    (@ivangneiding)

    Hi. Thanks for replying.
    I Have only one ad blocker extension that I deactivated and no lucky. On the website I’m running the plugin no chance to get mic working, but when I start a meeting in the jistsi site it works.
    Kinda weird behavior of Firefox.

    Hey, make sure you check this website to troubleshoot your microphone on different web browsers.

    Plugin Author Gonzalo Oliver

    (@goliver79)

    Thank you @tmt1 for the site!

    @ivangneiding, I’m going to close ticket. It seems not plugin related problem.

    If you need something else, no doubt to open a new ticket!

    Gonzalo.

Viewing 4 replies - 1 through 4 (of 4 total)

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