Problem with mp4 video

  • Resolved psihoterapy2022

    (@psihoterapy2022)


    4 years, 2 months ago

    We have created a gallery. But when I add mp4 video and save I don’t see the video. It doesn’t show up on the site. But Vimeo video works great.

Viewing 1 replies (of 1 total)
  • Plugin Author totalsoft

    (@totalsoft)

    4 years, 2 months ago

    Hello, dear psihoterapy2022.

    Thank you for contacting us!

    Please first look when you add mp4 video you need to add an image too. We think the problem comes from this.

    YouTube and Vimeo automatically create an image, but not for mp4 video. That’s why Vimeo works in the plugin for you.

    Have a good day!

Viewing 1 replies (of 1 total)

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