Problem with my child theme

  • Jessica

    (@jessica1418)


    1 year, 3 months ago

    Problem with my child theme

    WordPress tells me that my site has a problem since the last woocommerce update :

    zakra-enfant/woocommerce/emails/customer-completed-order.php version 3.7.0 is obsolete. The kernel version is 9.7.0,

    zakra-enfant/woocommerce/emails/customer-processing-order.php version 3.7.0 is deprecated. Core version is 9.7.0

    Could you tell me if I should ignore this message or how to resolve it?

    Thank you.

    Jessica

Viewing 6 replies - 1 through 6 (of 6 total)
  • Priya Bista

    (@priyabista)

    1 year, 2 months ago

    Hi Jessica,

    To fix this issue, we recommend updating WordPress, plugins, and themes to the latest version. The message means your child theme is using old WooCommerce template files.

    Keeping everything updated will help your site run smoothly. Please let us know if you need any assistance!

    Best Regards,

    Thread Starter Jessica

    (@jessica1418)

    1 year, 2 months ago

    Hello,

    That’s what I did. Everything is up to date.

    This is the first time I’ve had a message like this.

    Thanks for your help.

    Jessica

    Thread Starter Jessica

    (@jessica1418)

    1 year, 2 months ago

    Hello,

    To this day my problem is still not solved and my wordpress admin area still displays:

    “Your theme (Zakra child) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Suggestions for solving this problem:

    Update your theme to the latest version. If no update is available, contact the theme author to inquire about compatibility with the current version of WooCommerce.
    If you’ve copied a template file to modify it, you’ll need to copy the new version of the template and reapply your changes.”

    and :

    “zakra-enfant/woocommerce/emails/customer-completed-order.php version 3.7.0 is obsolete. The kernel version is 9.7.0,
    zakra-enfant/woocommerce/emails/customer-processing-order.php version 3.7.0 is deprecated. The kernel version is 9.7.0”.

    Can you help me?

    Thank you for your help.

    Jessica

    Translated with DeepL.com (free version)

    Priya Bista

    (@priyabista)

    1 year, 2 months ago

    Hi Jessica,

    Since we cannot provide the child theme directly on the WordPress platform, please reach out to us via live chat and provide the Zakra child theme. Please use the link below to reach out for support
    https://zakratheme.com/support/

    Our team will review it and help you update the outdated WooCommerce template files.

    Looking forward to assisting you!

    Best regards,

    Thread Starter Jessica

    (@jessica1418)

    1 year, 2 months ago

    Hello,

    Thank you very much. I will visit your site

    Have a nice day.

    Jessica

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    1 year, 2 months ago

    Since we cannot provide the child theme directly on the WordPress platform

    Huh? @priyabista why not? Child themes are just child themes. Why would you send someone to your site that way?

Viewing 6 replies - 1 through 6 (of 6 total)

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