Problem with Post Grid/Slider Carousel widget

  • Resolved yeanme

    (@yeanme)


    3 years, 6 months ago

    Hi!
    First of all, I must be thankful as this plugin has been very much helpful for me just where Elementor keeps nagging to get the pro.

    Recently I’m facing an issue with the Post Grid/Slider Carousel widget. In a section of my page, I’ve selected the “Items Per Page” to be 1. But when someone enables the option “Stick to the top of the blog” of the post(s), the “Items Per Page” doesn’t seem to work. The posts that have been selected to be “Stick to the top of the blog” keep showing on top of the recent post that was already there. So, if someone enables the option for 3 posts, the widget will show 4 posts, 1 recent and the other 3 with the “stick to top” option enabled.

    Maybe there’s an option to fix this which I’m yet unknown to. I would really appreciate it if you can help me to fix this problem.

    Thanks!

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    3 years, 6 months ago

    Hi, Yeanme
    Thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)

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