Problem with Post/Grid/Slider/Carousel

  • Resolved threemains

    (@threemains)


    3 years, 9 months ago

    Good afternoon, I encountered a problem while using the Post / Grid / Slider / Carousel section (see here)
    During the modification I can correctly visualize the position of the objects (see here) but when I go to apply the changes, on the site page I see the images with a large space (see here).
    I have tried everything but nothing worked, is it possible to get help?

    • This topic was modified 3 years, 9 months ago by threemains.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Duke

    (@wprduke)

    3 years, 8 months ago

    Hi,

    Please send us a link to the page with the slider issue and we will check.

    Kind Regards

    Plugin Contributor Nick

    (@elementoraddonswpr)

    3 years, 8 months ago

    Hi,

    Thanks for using our plugin.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards,
    Nick

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem with Post/Grid/Slider/Carousel’ is closed to new replies.