Problem with postcodes

  • Resolved luqman11

    (@luqman11)


    4 years, 11 months ago

    Hi,
    I am using this plugin and everything working fine but I have issue in creating the shipping charges using the postcodes of united kingdom. I am using CB1*-CB5* & CB8* and CB23*,CB11*,CB25* postcodes and I have issue with the CB1*,CB2*,CB23*,CB11*. I adjusted the shipping charges $5 for CB1*-CB5* and $8 for others. I don’t want to use any space between the postcode e.g CB19YW and CB113BT and the issue is here I see the both shipping charges $5 and $8 for both of these postcodes and this is not suitable for the user(there should be only $5 charges for CB1*-CB5* and $8 charges for CB11*,CB23*,CB25). If I added some spaces between these postcodes e.g CB1 9YW and CB11 3BT now it will show the correct solution ($5 for CB1 9YW and $8 for CB11 3BT) but I don’t want to use spaces between postcodes.

    You can check these issue at https://midanworldfoods.com/checkout/
    How can I solve this issue.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    4 years, 11 months ago

    hello luqman11,

    Thanks for reaching out to us.

    We have reviewed your requirements in detail and based on your postcode range it will only manage by the space.

    So, you can add the note on the checkout page postcode field that is a good idea.

    Because in your case CB1*-CB5* range also consider the CB11* range. So we are unable to create different postcode range.

    Hope this helps.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    4 years, 11 months ago

    Hello luqman11,
    
    We haven’t heard back from you in a while, so I’m going to mark this as resolved.
    
    If you have any further questions, you can start a new thread.
    
    Best Regards,
    Hitendra & Dotstore Team

Viewing 2 replies - 1 through 2 (of 2 total)

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