Problem with product variations

  • moonyg

    (@moonyg)


    7 years, 5 months ago

    I have a product that has five different variations. Each variation has its own image and its own description. When I attempt to choose different variations from the drop-down on the product page, the picture and description always stays on the first variation (Celtic Knot).

    Thanks in advance for any and all help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Amit Singh

    (@apprimit)

    7 years, 5 months ago

    Hello,

    Try to disable Ajax Add to cart feature from the Customize > Woocommerce > Single Product and check it works or not.
    Instead of it, also try to disable/enable plugin one by one to check for a possible conflict. Let me know it works or not.

    Thread Starter moonyg

    (@moonyg)

    7 years, 5 months ago

    Yeah, that didn’t seem to do anything. Still experiencing the same problem.

    Amit Singh

    (@apprimit)

    7 years, 5 months ago

    It’s very strange. Try to switch to default wordpress theme and check the settings work well with it or not or the issue is only with the OceanWP theme?

    Thread Starter moonyg

    (@moonyg)

    7 years, 5 months ago

    I tried it with the default Twenty Ten theme and the Storefront theme and I get the same result.

    Amit Singh

    (@apprimit)

    7 years, 5 months ago

    If the plugin is not working with other themes too, then it is not the theme related issue. Have you contacted the plugin support about the issue?

    Thread Starter moonyg

    (@moonyg)

    7 years, 5 months ago

    Yeah, I posted on the Woocommerce support page. Guess I’ll head back over there and see if they can figure it out. Thanks for looking.

    Amit Singh

    (@apprimit)

    7 years, 5 months ago

    Okay, they will surely figure out the issue.

Viewing 7 replies - 1 through 7 (of 7 total)

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