• Resolved awaecnan

    (@awaecnan)


    i am writing here because i don’t know what else to do. my reseller of GHL refuses to help me and there is no where for me to get help as a consumer of a GHL reseller. your support was so responsive and helpful last time for the plug in, I’m hopeful you can help or get me the contact who can.

    the Quiz in GHL has a bug in the results template. I made a category quiz, its set up correctly, please, its right, that’s not the problem. the problem is that it each time you go into the results (edit template) it show a different output to the dynamic results on the page. the copy says for example category a = x copy, go out and go back in it says category a = abc copy, this is across all categories. if i set it up wrong it would show the same error each time, it doesn’t. there is a a bug and my reseller refuses to help me or pass on the issue. I’ve made about 5-6 explainer videos and emailed back and forth about 20 times and it’s been 5 weeks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pranoylc

    (@pranoylc)

    Hey @awaecnan,
    Thanks for bringing this to our attention, as this is not WordPress Plugin related issue, and as this is a public domain ( also For WordPress Guideline ) is not recommended to share information.

    I would be happy help, if you can create a ticket with us or send an email to our Official Email Address.

    Thread Starter awaecnan

    (@awaecnan)

    thank you. they finally listened and we found a work around today. i had to remove all the tiers for the category quiz to work. looks like GHL have recently made some changes to accommodate us to do this.

    thank you tho, I appreciate you

    Plugin Author pranoylc

    (@pranoylc)

    Glad it helped!

Viewing 3 replies - 1 through 3 (of 3 total)

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