Problem with review autoscroll | ww.wp.xz.cn

Resolved Siamocreativi
(@siamocreativi)

1 year, 8 months ago

Hello, I have a problem with the autoscroll of the testimonials, both on desktop and mobile. I have three testimonials, but the plugin shows only two of them. Inspecting the page the third block is present but the autoscroll doesn’t work anymore.

Thanks.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Lídia from Trustindex
(@liditrudex)

1 year, 8 months ago

Hi @siamocreativi !

Do you use the latest version of the plugin?

If so, please send us the troubleshooting text, which you can copy from the “Advanced” tab of the plugin, in the “Troubleshooting” box, by clicking “Copy to clipboard,” so we can assist you further.

https://snipboard.io/BbziPU.jpg

https://snipboard.io/qX3sQu.jpg

Waiting for your response!

Trustindex Team

Thread Starter Siamocreativi
(@siamocreativi)

1 year, 8 months ago

Hi!, unfortunately I can’t see the “Advanced” tab, the plugin WP Testimonials is updated to version 1.4.4. The interface that you attached is very different from the one I see in the back-office.

Plugin Support Lídia from Trustindex
(@liditrudex)

1 year, 7 months ago

Hi @siamocreativi !

We apologize for the wrong info!

There is no troubleshootinting in this plugin.

The IT team is checking this issue.

Thanks for your pateince!

Trustindex Team

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with review autoscroll’ is closed to new replies.

3 replies
2 participants
Last reply from: Lídia from Trustindex
Last activity: 1 year, 7 months ago
Status: resolved