• Resolved Fantou

    (@fantou)


    Hello there

    I have the following problem when inesrting JoliTOC with shortcode : when clicking on an heading in the menu, it does nothing. THe page does not scroll to the heading. Is there a way to solve this ?

    Have a nice day !

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Michael

    (@wpjmike)

    Hello,

    Is your post a custom post type, a post, or a page ?

    Thanks!

    Thread Starter Fantou

    (@fantou)

    Hello @wpjmike

    Thanks for your quick reply. It is a page but it is the same problem with pages and posts. I did not test on a CPT

    Plugin Support Michael

    (@wpjmike)

    Ok !

    Normally, If you are using a page it should work so it must be something else.

    Are you using a cache plugin ? If yes, please flush the cache or temporarily deactivate it to see if you can make it work.

    Lastly, if this is not cache-related, and if for some reason your theme handles things differently, you might wanna activate the “Widget support” option for the corresponding post types. That should do the trick.

    Let me know!

    Thread Starter Fantou

    (@fantou)

    Thanks a lot @michael, it works with the “Widget support” option (did not see that one ^^) I don’t have cache

    What does this widget option ? 🙂

    Plugin Support Michael

    (@wpjmike)

    This option forces the processing of the content to make the links work.

    It is required to do that when the shortcode is placed in a “Sidebar widget” (outside of the content) but it is necessary on your install for some reason.

    Glad this worked for you !

    Cheers!

    Thread Starter Fantou

    (@fantou)

    Thanks for these further informations, I will try to search deeper what could be the problem. Thanks again for your very quick help !

    Plugin Support Michael

    (@wpjmike)

    No problem !

    If you’ve been enjoying the plugin and the support, it would mean a lot if you could take a minute to leave a quick review here.

    Your feedback not only helps me improve the plugin, but also helps other WordPress users discover it.

    Of course, no pressure at all, I’m just glad it’s working well for you now!

    Thread Starter Fantou

    (@fantou)

    Yes with great pleasure @wpjmike ! I’ve send it 😉

    Have a nice day and thanks again for your very quick support !

    Plugin Support Michael

    (@wpjmike)

    Very nice of you ! Thank you so much for that 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

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