problem with Stripe payments

  • Resolved birken

    (@birken)


    2 years, 10 months ago

    Hi, in the checkout field at _billing_country customers can for example enter “United Kingdom” that will not work with stripe payments it has to country code like alpha-2 codes “GB” how can we fix this please?

    • This topic was modified 2 years, 10 months ago by birken.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support rzepsen

    (@rzepsen)

    2 years, 10 months ago

    Hello @birken

    Does the problem also occur if you disable our plugin and use the checkout offered by WooCommerce?

    Could you send me a screen with plugin settings, I mean _billing_country field? I would like to check what meta name this field has.

    Thread Starter birken

    (@birken)

    2 years, 10 months ago

    sorry for bad explanation, if i add a text filed with meta country then users can fill in any country name so for example United Kingdom Stripe dont accept that. they only accept alpha-2 codes “GB” 

    is any way that i control so users only enter alpha-2 codes for a country.

    sorry again for bad explanation

    Plugin Support rzepsen

    (@rzepsen)

    2 years, 10 months ago

    Hello @birken

    Thanks for explanation and patience. If you want your users may enter alpha-2 codes to users, you can set up field validation, which we explain more in this guide, but it will work only with PRO version.

    Feel free to contact me if you have more questions.

    Thread Starter birken

    (@birken)

    2 years, 10 months ago

    ok i see, so sad i wanted free version to work with stripe!

    Plugin Support rzepsen

    (@rzepsen)

    2 years, 10 months ago

    Hello @birken

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 5 replies - 1 through 5 (of 5 total)

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