Problem with styling and radio forms

Hi @happytail

I hope you’re well today!

Could you, please, access your site via FTP (or cPanel “File Manager” or similar tool) and then

– go to /wp-content/uploads/forminator folder
– see if there a .htaccess file there
– if yes, open it for editing and if there’s a line/rule

Options -ExecCGI

remove it.

Once that’s done, clear all cache on site/server and check the form. If it’s working, please additionally add this code to the site as an Must Use plugin:

<?php
add_filter( 'forminator_upload_root_htaccess_rules', 'wpmudev_remove_htaccess_rules', 10, 1 );
function wpmudev_remove_htaccess_rules( $rules ) {
	if ( ! empty( $rules ) ) {
		$rules = str_replace('Options -ExecCGI', '', $rules);
	}
	return $rules;
}

The code would prevent that removed option from being added again. To apply the code to the site

– create an empty file with a .php extensions (e.g. “forminator-css-fix.php”)
– copy and paste code into it
– save the file and upload it to the /wp-content/mu-plugins folder of your site’s WP installation

Kind regards,
Adam

Hi @happytail,

The mentioned mu-plugin helps with preventing the “Options -ExecCGI” line from getting added.

There could be a chance that the mentioned line “Options -ExecCGI” might have got added back before you added the mentioned code.

Could you please verify once more and check whether “Options -ExecCGI” is present? If yes, please remove it and see whether it works fine or not.

Please do let us know how that goes. Looking forward to your response.

Best Regards,

Nithin

Hello @happytail,

It’s possible that some of the directives in the .htaccess file are still conflicting with the server environment.

Could you please check if the previously removed Options -ExecCGI line doesn’t get added back in .htaccess file, when you open it as a text file.

If it’s not there while the issue persists, please check if removing other lines in between <Files *> and </Files> (one by one) makes any difference.

Looking forward to your reply!

Best Regards,
Dmytro