Problem with submit/complete button not showing full text

  • Resolved michellefz

    (@michellefz)


    1 year, 6 months ago

    I am on the free version of the survey and it has been working fine. We recently found that the ‘complete’ button is now not showing the full text or is not the full size. I have tried tweaking the button parameters but it still not showing all the text. I have updated the plug-in and the problem still exists

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter michellefz

    (@michellefz)

    1 year, 6 months ago

    Further to the above, I have updated the padding for left/right to be 110 px and this now shows ‘complete survey’ but the text is not centred.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 6 months ago

    Dear @michellefz,

    Thank you for your topic.

    It looks like the issue is being caused by a CSS conflict with your theme.
    See the screenshot below:

    View post on imgur.com

    When you disable it, the buttons are correctly aligned.
    See the screenshot below:

    View post on imgur.com

    To fix this, we’ve created a custom CSS solution for you.
    Please add the following CSS to Theme > Customize > Additional CSS.

    .ays-survey-container .ays-survey-section .ays-survey-section-buttons .ays-survey-section-button-container .ays-survey-section-button-content a.ays-survey-section-button,
    .ays-survey-container .ays-survey-section .ays-survey-section-buttons .ays-survey-section-button-container .ays-survey-section-button-content button.ays-survey-section-button,
    .ays-survey-container .ays-survey-section .ays-survey-section-buttons .ays-survey-section-button-container .ays-survey-section-button-content input.ays-survey-section-button,
    .ays-survey-container .ays-survey-section .ays-survey-simple-button-container .ays-survey-button-content .ays-survey-button {
    width: auto;
    }

    Please check after applying this CSS and let us know the outcome.

    We will also add this on our end to ensure it doesn’t cause any future issues.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 6 months ago

    Dear @michellefz,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

    Thread Starter michellefz

    (@michellefz)

    1 year, 6 months ago

    Many thanks Jasmine! sorry, I didn’t see this post until now. I will apply the change and let you know.

    Thread Starter michellefz

    (@michellefz)

    1 year, 6 months ago

    All working. Thanks Jasmine for your help.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 6 months ago

    Dear @michellefz,

    Thank you for your reply.

    Glad to hear that everything works fine for you now.
    If your query is resolved, please take a moment to rate and review the plugin or support.

    Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem with submit/complete button not showing full text’ is closed to new replies.