Problem with the editor

  • Resolved cokefour

    (@cokefour)


    3 years, 11 months ago

    I installed the plugin and added events that you can see at this link. Now when I go to add a new event the display doesn’t work anymore. I can’t get the fields such as organiser etc. I’m using Divi but even when I go to the default editor I still get the same problem.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Masood

    (@masoodak)

    3 years, 11 months ago

    Hi @cokefour,

    Thanks for reaching out!

    It sounds like the backend of your site is facing conflicts resulting in a broken editor.

    First of all, kindly check and ensure that the theme you are using currently, all the plugins installed on your site, and WordPress itself are updated to the latest available version. If not, please update and see if this helps.

    Secondly, kindly try running quick conflict testing on your site. This testing will reveal if any other element of your site, the theme, or one of the plugins, is causing conflicts. You can follow the steps mentioned in the link below and share the results with me,
    https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

    Let me know how it goes and if the editor works properly when all other plugins are deactivated and a default theme is used.

    Kind regards,
    Masood

    Plugin Support Masood

    (@masoodak)

    3 years, 11 months ago

    Hi there,

    This thread has been pretty quiet for a while, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Have a great day.

    Kind regards,
    Masood

Viewing 2 replies - 1 through 2 (of 2 total)

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