Problem with the live streaming

  • Resolved giosafat

    (@giosafat)


    8 years, 7 months ago

    Hi and congratulations for the plugin.
    My problem is: i’m testing a live webinar; from the webinar settings, i press the button “Start HOA” to open the Hangouts on Air window and the live streaming (sometimes) starts…. then i hang-up and close the window.
    Later, trying to test again the live streaming, i press the button, the Hangouts on Air windows opens, the webcam starts, but a message appears: “Wait…You are the only participant. You are about to participate in a live Hangout.” …but nothing happens.
    in short, most of the time I can not start live streaming (even cleaning the cache), just a few times.
    Starting a live streaming from the youtube site there’s no problem, but it would be much more convenient to use the “Start HOA” button from the wordpress backend.
    Any suggestion?
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Lucy Eind

    (@lucyproductionz)

    8 years, 3 months ago

    Hi @giosafat,

    In the meantime we have adjusted this functionality within the plugin. Is this working for you now or are you still experiencing issues? If so, please open a support ticket on our website so we can help you with this.

    Thanks in advance!

    Regards,
    Lucy

    Thread Starter giosafat

    (@giosafat)

    8 years, 3 months ago

    Thanks Lucy, i will test it!

Viewing 2 replies - 1 through 2 (of 2 total)

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