problem with the menu saving process

  • Resolved andrianiannalisa

    (@andrianiannalisayahooit)


    1 year, 1 month ago

    Hi there, I have a problem whit megamenu.
    If iI try to assign a pre-created Mega Menu to a menu item via Appearance > Menus > Mega > Edit MegaMenu Submenu, I’m not seeing a Save button after selecting the Mega Menu. Also, when creating a new Mega Menu, the popup opens without a clear way to save or close it, which is causing the menu not to be assigned correctly.
    it looks like the standard “Save Menu” button is missing when I’m trying to assign the Mega Menu template. This seems to be a conflict with how the Elementor editor is handling the menu saving process, possibly because of another plugin or customization.

    See the video https://drive.google.com/file/d/1gSDPrkHNGC21N8nl3dKHpYNdSIpK5Ct9/view?usp=sharing
    Best regards

Viewing 1 replies (of 1 total)
  • Plugin Support Milos

    (@miloss84)

    1 year, 1 month ago

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor ). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
    • Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

Viewing 1 replies (of 1 total)

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